Waiting for Telstra broadband. Part 1, still wating

Waiting for Telstra was, famously, the title of one of the espisodes in the top-rating Australian Broadcasting Corporation's Kath and Kimseries.
The plot involved Kath inadvertently (but typically) gravitating to various misadventures and, in this particular episode, whilst she waited all day
for the Telstra phone technician to arrive.
Waiting for Telstra has been, for many years, a common experience for Aussies whilst dealing with our national, publicly-owned operator of the public switched telephone network (PSTN.
So too, has your correspondent been waiting patiently for Telstra's broadband service to arrive, over the last month or two, after the incumbent provider of our two home phone services, Optus, repeatedly declined our invitation to connect us to their ADSL service.
Now that Optus has revealed it plans to build its own ADSL network service in Australia's three largest states, instead of just re-selling Telstra's service,
the reason why Optus declined our invitation is clear.
And it is important background to understanding why we switched one of our phones back to Telstra.
You see, Telstra, as monopoly owner of the so-called 'last mile' copper-wire between the street and Australians' homes, is the actual carrier of all ADSL services in Australia ( at least from the home to the local exchange), even if many wholesalers actually re-badge the ADSL services they sell as their own.
So we figured the quickesty and simplest way to get on to an ADSL service (even if it doesn't offer the best value for money, or the fastest service) would be to switch one home phone service back to Telstra.
We figured that after that, getting on to Telstra's ADSL service would be a doddle.
That was some time back now, and we're still waiting.
Now, very few people have given any indication that they are reading this blog. Certainly no-one is leaving any comments.
So what have I got to lose if use this blog to name names and well, spill the beans, on waiting for Telstra.
It will be sort of a therapeutic bile purging for me, and could possibly save someone else from the same fate.
Stay tuned for part 2.